Legal
Terms of use
Last updated 11 November 2026
The short version
- You can use Shutterlab for free for your own cameras and photos.
- Shutter counts come from your camera's own data. We do our best, but we can't guarantee every reading.
- Keep your account secure, and don't use Shutterlab to break the law or other people's rights.
1. Using Shutterlab
These terms apply to the Shutterlab app (for Windows and, when available, Android) and to shutterlab.app. By downloading or using Shutterlab, you agree to them. If you don't agree, please don't use Shutterlab.
2. Licence
Shutterlab is © 2026 Shutterlab, all rights reserved. We give you a personal, non-transferable licence to install and use the app for your own purposes. You may not copy, modify, redistribute, sell, reverse engineer or create derivative works from the app, except where the law allows it. Third-party components included in the app are covered by their own licences, listed in the LICENSE file that comes with it.
3. Accounts
Some features need an account. You agree to give accurate information, keep your password private, and tell us at [email protected] if you think someone else has accessed your account. You are responsible for activity on your account.
4. Your content
Your photos stay yours. If you sync photos, you give us permission to store them and show them back to you on your devices, only to provide the service. You confirm you have the right to the photos you sync. You can delete them at any time.
5. Acceptable use
Don't use Shutterlab to store or share illegal content, to break anyone else's rights, to attack or overload our services, or to get around limits on features or plans.
6. Shutter counts and condition grades
Shutterlab reads counts from data written by the camera itself. Cameras can be repaired, have parts replaced or report counts differently, and rated shutter life figures are averages from manufacturers. Results are information to help you, not a guarantee of a camera's condition. Please use your own judgement, especially when buying or selling equipment.
7. Paid features
Core features, including checking shutter counts, are free. If paid plans are introduced, their price and terms will be shown before you buy, and payments will be handled by a payment provider.
8. Beta features
Features marked beta or coming soon may change, be incomplete or be withdrawn.
9. No warranty
Shutterlab is provided "as is" and "as available", without warranties of any kind, to the extent the law allows. We don't promise that it will be error-free or always available.
10. Limitation of liability
To the extent the law allows, we aren't liable for indirect or consequential losses, or for decisions made based on readings from the app. Nothing in these terms limits rights you have under consumer law that can't be limited.
11. Ending use
You can stop using Shutterlab and delete your account at any time. We may suspend accounts that break these terms.
12. Changes
We may update these terms. We'll change the date at the top, and tell account holders about significant changes before they take effect.
13. Contact
Questions about these terms: [email protected].